Verboso Privacy Policy

Effective date: 9/27/2019

Last updated date: 7/22/2020

 

This privacy policy covers the Verboso Portal (located at verboso.com and its subdomains), the iOS application Marine Team: Articulation Game (the “Marine Team App”) and the Verboso website (verboso.com; verboso.health) along with the following apps owned and operated by Verboso LLC.

We take privacy seriously at Verboso and this policy is designed to tell you what information we collect and how we use it.

If you have any questions, please contact us at info@verboso.com.

 

Changes to this policy

We may make changes to the policy from time to time so please be sure to check regularly. If we make a material change to this policy and we have your contact details we will contact you before we make the change.

Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification

Verboso LLC is a member of the PRIVO Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. The PRIVO COPPA certification Seal posted on this page indicates Verboso LLC has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at (888) 504-1208 or info@verboso.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.

Information we collect

The Verboso Website

The Verboso Website (Verboso.com) is an informational website for parents and therapists to learn more about Verboso and our speech therapy services.

 

If you contact us through the form on the Verboso Website we collect your first and last name, email address and message. We store this information for as long as necessary to respond to you. If you agree to our mailing list on the form, we will store your name and email address until you request this information be deleted.

 

If you sign up for our beta test we collect your first and last name, email address, role and company name, how you found out about the beta and what current speech technologies we use. We will retain this information until you request it to be deleted.

 

We automatically collect the following information on our website: geolocation data, visitors IP address for social media features and information regarding the visitor’s operating system. We also collect certain cookies to improve the security and functionality of our website. You can learn more about cookies we collect via our Cookie Policy found at: https://www.verboso.health/cookies-policy.

 

The Verboso Portal

 

The Verboso Portal allows parents and therapists to manage and engage in a children’s therapy program in one place.

 

We collect information from a therapist when they sign up.

Specifically, we collect their first and last name and email address.

Verboso also collects the child’s first and last name, parent email and the child’s speech diagnosis from the therapist. The parent email is collected to seek consent for their child’s participation. If full verifiable parental consent is not obtained, then Verboso deletes all data collected from the therapist.

 

We collect information from a parent when they sign up. We collect the parent’s first and last name, their email, their child’s first and last name, their child’s date of birth and their child’s speech diagnosis.

 

We collect the following information from children when they use our apps in the portal: the audio recording of the child’s sound production, the grade associated with that production, other exercise accuracy data and the time spent using the games.

 

We automatically collect the following information in our Portal: exercise accuracy data and the time spent using the games. We also collect information on how you navigate and use our Portal, for example page views.

 

The Marine Team App

No personal information is actively collected in the Marine Team App. A user may enter a first name. Users must enter a first name only to participate in the app. This name is not visible publicly. The app collects in-app activity such as game scores for users to review. This information is used for the purposes of internal operations only i.e. game play. Information collected by the Marine Team App is stored locally on the user’s device and is never transmitted to Verboso or stored on Verboso’s servers. Data can be deleted at anytime by the user.

How we use this information

We use the information we collect to provide our services, to allow parents and therapists to use our services to support their children with speech therapy. We do not share this information with anyone other than the third party service providers outlined below.

Information is retained for as long as necessary to provide the service. If the user opts out then the account and all associated information is deleted within 72 hours.

We may disclose your personal information if required by law or in the event of a company sale or proposed change of ownership. We may also disclose it to protect Verboso’s rights and properties or to investigate fraud or intellectual property infringement.

 

If you would like to review or delete the information provided about your child or if you have any questions about the information collected please email us at info@verboso.com or support@privo.com.

 

Third Party Service Providers

 

We work with PRIVO to verify parents and therapists’ identity. PRIVO is a leading privacy solutions expert as well as an FTC approved COPPA Safe Harbor with an identity and consent management platform. All information collected for verification is stored securely and not used for any other purpose. For more information on PRIVO please see here: https://www.privo.com/platform-privacy-policy.

 

We work with Google Analytics to  better understand your use of our  of our Portal. Google Analytics does not share any of our user information . For more information on Google Analytics please see here: https://support.google.com/analytics/answer/6004245 or the privacy policy here: https://policies.google.com/privacy?hl=en-US

 

We use Unity, a cross platform game engine to develop our apps. For more information on Unity, see the privacy policy here: https://unity3d.com/legal/privacy-policy

Links

We may include links to third parties from the website or services. Verboso isn’t responsible for these companies and because we have a link doesn’t mean we endorse them. Your use of our services may be subject to the terms and conditions and privacy policies of other services that we don’t control such as mobile app stores, mobile software platforms or payment processors. Please be sure to check their privacy policies if you decide to visit them.

Security

Verboso uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.

How to update or remove you or your child’s information

Verboso keeps your content for as long as necessary to provide our service. If you wish to opt out of services, review you or your child’s information or delete it please contact us using the information below.

Company Contact Information

If you have any questions or concerns about this privacy policy, or if you are parent and you have questions about your child’s use of this site, you can contact us at:

 

Verboso LLC

222 Merchandise Mart Plaza, Suite 1225

Chicago, IL 60654

(888) 504-1208

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©2019 VERBOSO LLC

222 Merchandise Mart Plaza, Suite 1225

Chicago, IL 60654.

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